Delivery, Project & Service Planning

uScheduler Project / Service / Sales

One plan for everything that happens after production.

Once production is done, there’s still delivery, installation, service and project work to plan. uScheduler P/S/S puts all of it in one overview and plans it against capacity, skills, geography, deadlines and material availability. It also checks whether the parts will be there on the day. Sales, logistics and engineers all look at the same board, so promises get kept and there are fewer surprises.

uScheduler P/S/S planning board with project and service orders scheduled across resources
Functionalities · 9
uScheduler Project / Service / Sales · KPI Dashboard

The numbers a service operations manager lives by.

One screen shows on-time start, first-time fix, average response time, estimated vs. actual time per job, productive vs. travel hours and net bookable capacity for the next 4 weeks. It refreshes continuously, so operations can see whether the week is on track.

The KPIs that matter
On-time start, on-time completion, estimated vs. actual time, productive hours ratio and late activities. Pre-built, with no configuration.
Drill from KPI to activity
Click a late-job number to see the customer, activity, engineer and reason behind it.
Estimated vs. actual, at a glance
Quoted time against time actually spent, per job and per team. The pattern shows you which work keeps getting under-quoted.
What you see

The numbers a service operations manager lives by.

One screen shows on-time start, first-time fix, average response time, estimated vs. actual time per job, productive vs. travel hours and net bookable capacity for the next 4 weeks. It refreshes continuously, so operations can see whether the week is on track.

  • On-time start, on-time completion
  • Estimated vs. actual time per job and per team
  • Productive hours vs travel vs idle
  • Capacity utilisation per team
Project planning board with jobs scheduled across engineers, showing material availability per job
When this matters

Signals you'd reach for this.

01
Reviews are anecdotal
A weekly review built on memorable bad events misses systemic ones. Numbers expose the system.
02
You find out at month-end
By the time the numbers land in a monthly report, the bad week is long gone. A live dashboard surfaces it while you can still act.
03
Estimates never meet reality
If you never compare quoted time to actual time, the same jobs keep getting under-quoted, and margin leaks one activity at a time.
04
Travel time is unmeasured
A team where 40% of paid hours are travel is a team where routing is broken. Without the measure, nobody fixes it.
FAQ

The questions everyone asks first.

Still wondering? Ask us directly →

Activity completions, time registrations and customer messages stream live. Aggregates refresh hourly by default; drill-downs are always current.

See uScheduler Project / Service / Sales in a 30-minute demo.

A real screen-share with someone who built it. No slides.

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