Field Service

uFieldService

Engineer execution, native to Business Central.

Field service operations are often split across multiple systems and manual steps. uFieldService centralises the engineer-execution side of that workflow. Engineers receive digital work orders with customer details, asset history, work instructions and required materials — sourced from either the Project module or the Service module of Business Central, whichever fits the job. Engineers register their own time and time for coworkers, add materials by scan, work fully offline, communicate with customers from the app, and capture a customer signature on-site. Everything posts straight back to Business Central — no re-keying, no paper bridge.

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Functionalities · 10
uFieldService · Materials

Van stock as a first-class concept.

Track what is on every van. Reorder automatically. Van stock is a real location in Business Central — not a black hole between the warehouse and the job.

Each van is a location
Inventory tracked per van, with its own min/max levels per item. Stock movements between warehouse and van are first-class transactions.
Auto-replenishment
When van stock crosses a threshold, a transfer order is created — automatically picked at the warehouse when the engineer is back, ready for them to load.
Scan or pick from a list
The engineer adds materials in the moment — barcode scan, recent items, or a quick search. No typing item numbers, no guessing. The consumption posts to the work order as it happens.
What you see

The van as a warehouse.

Treat the van as the warehouse it actually is. Once that is true, replenishment becomes a normal supply-chain problem, not an engineer's personal scavenger hunt. Engineers spend less time at the depot, more time at customers. Stock accuracy improves. First-time-fix rates rise.

  • Per-van inventory location with min/max per item
  • Auto-generated transfer orders for replenishment
  • Consumption confirmed on the work order
  • Materials posted to the right Project or Service line in Business Central
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When this matters

Signals you'd reach for this.

01
Van stock and books disagree
A van that the system thinks holds twelve compressors but actually holds three is the worst kind of inventory — invisible and untradable. Per-van locations with on-order consumption fix the asymmetry.
02
Vans hold cash that nobody knows about
Van inventory of EUR 5,000 per engineer × 40 engineers is EUR 200K of working capital. Untracked, it cannot be managed.
03
Restocking trips waste shifts
An engineer who returns to the depot for one part loses an hour. Auto-replenishment on a transfer order avoids the trip.
04
Materials re-keyed into Business Central by hand
A back-office clerk who types yesterday's engineer paperwork into the Project or Service line is doing slow, error-prone work the engineer already did once. Direct posting from the work order ends the duplicate.
FAQ

The questions everyone asks first.

Still wondering? Ask us directly →

The same way as any Business Central location. Each van is a location in Business Central, so the standard physical inventory and counting flows apply — no separate process to learn, no parallel ledger, no second source of truth.

See uFieldService in a 30-minute demo.

A real screen-share with someone who built it. No slides.

The uTools suite

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